INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you deliver to all regions in Liberia?

No, we strive to offer delivery across Montserrado County. However, kindly check our delivery coverage during the checkout process.

How can I track my order?

Once your order is confirmed, you'll receive a tracking number via email. Use this number to track your delivery in real-time.

Are there any additional fees for delivery in Liberia?

Delivery fees may vary based on your location in Liberia. The exact charges will be displayed during the checkout process.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards and mobile money. Choose the option that suits you best during checkout.

How do I return a product?

If you're not satisfied with your purchase, please contact our customer support within 5 days of receiving your order. We'll guide you through the return process.

Are the products on GHAB Cart authentic?

Yes, we take pride in offering genuine and high-quality products. We work directly with vendors and ensure authenticity through a rigorous selection process.

How do I contact customer support?

For any inquiries or assistance, please reach out to our customer support team at customerservice@ghabcart.com or through our contact page on the website.

Can I change my delivery address after placing an order?

Unfortunately, we cannot modify the delivery address once the order is confirmed. Please ensure the accuracy of your details during the checkout process.

How do I provide feedback about my shopping experience?

We welcome your feedback! Feel free to share your thoughts and suggestions through our website or contact our customer support team. Your input helps us enhance our services.

CONTACT US FOR ANY QUESTIONS

Have a question, suggestion, or just want to say hello? We'd love to hear from you! Fill out the form below, and our dedicated team will get back to you promptly. Your feedback is invaluable in making your GHAB Cart experience exceptional. Thank you for reaching out – we're here to assist you!